Conflict Management & Negotiation Mastery

Teacher

Madhusudan

Categories

৳12,500.00

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Conflict Management & Negotiation Mastery
A study by the American Management Association says that managers spend at least 24% of their time on managing conflict. Effective negotiation involves developing a process that leads to constructive outcomes. Conflict Management & Negotiation Mastery is one of the most popular training program by LCBS Dhaka. More than 800+ Participants from different industry attended the programs and all of them were satisfied. We already served the program to, Banglalink, Robi, bKash, Arla Foods, E.co, Shanta Holdings, C&A Sourcing, VF Asia and many individuals. This is one of the top ranked training programs by LCBS Dhaka.

Training Feature:
Duration: 2 Days
Date: 18th & 19th February, 2020
Time: 9:30 am – 5:30 pm
Investment: 12500 BDT
Venue: LCBS Dhaka

Registration Link:
http://bit.ly/Conflict_Negotiation

Day 01: Negotiation Mastery-

Course Overview:
Gain an understanding of how negotiations work and be aware of your impact. The tone of your voice, your body language, and your phrasing can have a significant impact on the process and outcome of any negotiation. Gaining the skills to negotiate, coupled with an understanding of your personal impact, will improve your negotiation technique and lead to better outcomes.

By employing a distinctive experiential approach, participants will gain practical insight into how to manage their negotiations more effectively and avoid pitfalls. This knowledge will be brought to life through case studies, simulations, role plays and coaching. The program culminates in a substantial negotiation simulation in which participants will be challenged, guided and coached to develop and improve their practical skills.

The Key Learning Outcomes
A practical understanding of how negotiations work, including what power and trust mean in the context of negotiation
Strategic thinking – tools to enable you to become a proactive rather than reactive negotiator
A reflective approach that will enable you to continually enhance your negotiation effectiveness and understand your own style as a negotiator.
Feedback on current strengths and weaknesses
Practical skills in managing the tasks that are needed to achieve a constructive outcome
Personalized skills development in managing the interaction between yourself and other negotiators.

Course Outline:
The DNA of Negotiation
Negotiation Styles
Preparing for Negotiation
Stakeholder Analysis
Issues and Positions
Negotiation Phases
Negotiation Checklist
Power & Control
Dealing with Negative Emotions
Personal Action Plan

Day 02: Conflict Management-

Course Overview:
Conflict at work should enable ideas to be tested and new directions to be explored. All too often it becomes an interpersonal shouting match. Participants will examine positive and negative conflicts and decide how conflict can be managed in their work and personal lives. The program promotes the development of skilled influencing behaviors.

This program is designed to enhance conflict resolution skills by examining what conflict is and how conflict affects people. Participants will examine positive and negative conflicts and decide how conflict can be dealt with in their work and personal lives. The program will examine some basic communication strategies and will promote the development of negotiation and influencing skills.

Program Content:
What is Conflict?
Strategies for Managing Conflict
Personal Styles of Conflict Management
Active Listening and Questioning Techniques
Negotiating
Assertiveness Techniques
Building Solutions to Conflict Situations.
Learning Outcomes
Participants should be able to:
Identify and appropriately respond to personal values, points of view and conflict management styles
Analyze the needs of each party to resolve conflict in a flexible manner
Use positive influence techniques to negotiate for a ‘win-win’ situation.

International Facilitator:
Madhusudan Dutta
Certified Leadership & Business Coach, NLP Practioner
& Certified Master Facilitator
Trainer Profile:
http://bit.ly/Pro_Conflict

For More Details: Tel: 02-9142957-8, Mobile: 01705439940, Hotline: 09678 505050
Address: House: 105, Road: 9/A, West Dhanmondi, (Beside Dhanmondi party center),
Dhanmondi, Dhaka-1209

Subscribe Our YouTube Channel:
http://bit.ly/LCBSDhaka
Visit Our Website: https://www.lcbsdhaka.com

Course Features

Lectures 0
Quizzes 0
Duration 16 hours
Skill level All levels
Language English
Students 1
Assessments Yes

Curriculum is empty

Madhusudan

Madhusudan Dutta Certified Leadership & Business Coach, NLP Practioner & Certified Master Facilitator Profile at a Glance: Madhusudan a Certified Professional & Business Coach with wide experience in Leadership Assessment & Development, Talent Management, Learning & Development, HR Capability, Sales & Marketing, Education and in Skills & Vocational Training Management having diverse Industry exposure both in Public and Government sector. Madhusudan, a Management Graduate and Associate Fellow of Australian Institute of Management Perth Australia, is a strategic business professional with over 30 years of experience having significant industry exposure and served in various capacity as Director, Head of Operations with Multinational & National companies. He has a program delivery experience of over 30000 hours in Training & Coaching and has been motivating individuals and organizations, leading to measurable changes in organisational growth and helping individuals to enrich positive attitude, behaviour and skills to become a better individual and professionally align to organizational goals for achieving greater success in life. Madhusudan has many Professional Certifications to his credit like: - Thomas International – Certified Personal Profile Analysis (PPA) Practioner & in Competency Assessment - American Board of Neuro Linguistic Programing – Certified NLP Practitioner - International Coach Federation (CCE)-Certified Associate Leadership & Executive Coach - Miler Heiman Group, USA – Certification on Sales Strategy & Leadership Development - Australian Institute of Management WA, Perth, Australia – Leadership Development, - Franklin Covey, USA – Certified Master Facilitator, Leadership Profiling, Personal Profiling, Role Behaviour Analysis - Carlson’s Learning, USA - Adventures in Attitudes - Huthwaite Research Group - Spin Selling, Key Account Management - Philips Crosby International – Certificate Course on PQI, TQM; - Old Mutual Business School, South Africa-Certification to conduct Train the Trainer program Coaching & Training Done at: Numerous organizations - National & Multinationals of varying sizes who have benefited from his expertise are Cisco, Oracle, IBM Global, PepsiCo, Microsoft, Voltas, BOC (now Linde India), Tata Tele Services, AON Hewitt, Nalco, Agilent Technologies, Tata Tea, Airtel, Vodafone , National Thermal Power Corporations, Deutsche Bank, Star TV, IBM, TCS, Maruti Suzuki, Ericsson, Punj Lloyd, Bajaj Auto, Kotak Mahindra Life Insurance, Coal India Ltd. to name a few. Also multiple Coaching & Leadership programs delivered at Bangladesh & Nigeria - Robi Axiata, Unilever, Marico, Berger, T.K.Group, HSBC, Bank Alfalah, BRAC Bank, City Bank, Checkpoint Bangladesh, C & A Sourcing, Edison Group, ADN Telecom, Abul Khair Group, TVNL, Ibn Sina Hospitals, Grameenphone Dhaka, BSRM Steel, Bangladesh, Dhaka Power Distribution Corporation, Summit Communications, Crown Cement, Square Pharmaceuticals and many more organisations at Bangladesh. Presently working with Few Large organisations at Dhaka, Bangladesh since last one year on HR and Talent Management Process with the Human Resources Team to build their future leaders. Some Names of Programs Facilitated: As a Senior Facilitator & Master Trainer some of the Programs Delivered are: Coaching For Managers Trusted Leadership Execution Model Building Tomorrow’s Leaders through S L Model p Foundation Interviewing Skills for Hiring Managers Emotional Intelligence and many other programs. Present Engagement: Director – DRC Global Leadership Consulting. Representing Miler Heiman International (MHI Global) in India, Bangladesh. Immediate Past Engagements: - Director Projects, Australian Institute of Management WA, Perth Australia. - Business Head & Master Facilitator, Franklin Covey, USA. Work Done under Skills And Vocational Programs Under Skills and Vocational program both at Bangladesh (STEP) of Bangladesh Government’s Employability scheme and at Nigeria (Project initiated by Lagos State Government and World Bank) executed different projects through private partners by facilitating programs like Train the Trainer, under Health Care, Construction, Garment Making programs etc for the youths for better employability in the related industry.