Results Driven Communication & Influencing Skills Program
In a recent survey by the renowned Katz Business School, recruiters from companies with more than
50,000 employees said that communication skills were cited as the single more important decisive
factor in choosing managers. Another main factor contributing to job success is the ability to work
with others, which also requires communication skills.
Being able to communicate effectively is therefore essential if you want to build a successful
career. To do this, you must understand what your message is, what audience you are sending it to,
and how it will be perceived. Effective communication is only successful when you convey your
thoughts and ideas effectively. You must also weigh-in the diverse circumstances surrounding your
communications, such as situational and cultural context.
Registration Link: https://bit.ly/2FRFFtZ
Administrative Details
Fees
Member: RM 1,400 (BDT. 29,400/-)
Non-Member: RM 1,700 (BDT. 35,700/-)
ONE complimentary seat for every 5 th registration
Venue
Malaysian Institute of Management
Unit T1-L16-1, Level 16, Tower 1, PJ 33, No. 3 Jalan Semangat, Seksyen 13, 46200 Petaling Jaya,
Selangor, Malaysia
Duration
2 days
Time: 9:00 am – 5:30 pm
Dates
27-28 February 2019
Who Can Attend
Supervisors, Executives & Emerging Managers
New Managers
LEARNING OUTCOMES
At the end of this Programme, you will be able to:
• Understand P.R.I.D.E.: “Personal Responsibility in Daily Effort”
• Understand the paradigm of communicating with people
• Realize that to obtain results through managing people, you need to communicate
In an assertive manner. This starts with you.
• Know your own dominant style of communication for better relationships
• Apply empathy for better team results
• Be aware of each person as individuals and their rights
• Understand the need for maintaining integrity
• Be assertive in giving or receiving criticism
• Be assertive when need to confront, persuade or negotiate with others
• Develop positive win-win attitudes
• Affirm personal integrity and values for communication
Training Methodology
Throughout the workshop, the RE is a mix of presentations; role plays activities, using the integrative
Learning System (ILS) approach to internalize the learnings of the workshop.
Technologies used will include Multiple Intelligences, Interactive Learning and the Dunn & Dunn’s
Learning Styles. EQ (Emotional Intelligence) will be emphasized here.
Learning Facilitator
Amy Wan Ratos, MMIM, MIM-CPT
MSc (Training & HRD) (Leicester University, UK),
Certified and Licensed Trainer in Emotional Intelligence (USA), BSc (University of North Carolina, USA)
For registration and further information
LCBS Dhaka
House: 105, Road: 9/A, West Dhanmondi, Dhaka-1209
Mobile: +8801614386833, +8801705439940
E-mail: shahana@lcbsdhaka.com, nabila@lcbsdhaka.com
